Canmore International Hotel: Business Traveler Service Feedback Survey

Dear Respondent,

Thank you for taking the time to participate in this brief survey.

This questionnaire aims to understand your satisfaction with the current services of Canmore International Hotel, and your expectations for future innovations such as collaboration with agricultural enterprises, smart services, and green tourism.

Your feedback will support academic research and help improve hotel service quality. All responses are anonymous and confidential, and the survey will take approximately 5 minutes.

We greatly appreciate your support and input！

Section I: Demographic Information

1. What is your gender?

A. MaleB. FemaleC. Prefer not to say

2. What is your age group?

A. Under 25 (Gen Z)B. 25–34 (Gen Y)C. 35–44 (Gen Y/X)D. 45–54 (Gen X)E. 55 and above (Boomers)

3. How many years have you worked in your current industry?

A. Less than 1 yearB. 1–2 yearsC. 3–5 yearsD. 6–10 yearsE. Over 10 years

4. How many business trips do you take on average per year?

A. Less than 3B. 3–6C. 7–12D. More than 12

5. Where are you from?

A. Local (Taixing)B. Other regions in JiangsuC. Other provinces in ChinaD. Overseas

Section II: Evaluation of Current Hotel Services

Please rate your satisfaction with the following services. (1 = Very dissatisfied, 5 = Very satisfied)

6. Front desk service

7. Restaurant services

8. Room comfort

9. Business facilities and services

Section III: Perspectives on Artificial Intelligence Services

If the hotel introduced the following services, please indicate your level of agreement. (1 = Strongly disagree, 5 = Strongly agree)

10. Smart rooms (e.g., automated lighting, robotic services)

11. Smart check-in (e.g., facial recognition, contactless services)

12. Overall, I support hotels introducing more Artificial Intelligence services.

Section IV: Perspectives on Industry Collaboration

If the hotel introduced the following services, please indicate your level of agreement. (1 = Strongly disagree, 5 = Strongly agree)

13. Agricultural culture experience (e.g., farm visits, hands-on farming activities)

14. Local enterprise collaboration events (e.g., technical forums)

15. Customized business collaboration with local enterprises (e.g., conference support)

16. Overall, I support the hotel partnering with local agricultural enterprises.

Section V: Perspectives on Green and Agri-Tourism

Please indicate your level of agreement. (1 = Strongly disagree, 5 = Strongly agree)

17. If the hotel offers rural eco-tourism services (e.g., green transportation, eco-farm experiences), you would be willing to participate.

18. If the hotel focuses on promoting agricultural/green tourism, you would be more likely to return or recommend it.

Section VI: Overall Evaluation

Please indicate your level of agreement. (1 = Strongly disagree, 5 = Strongly agree)

19. Overall, you are satisfied with the overall service of Commoner International Hotel.

20. You are willing to choose or recommend this hotel again.

21. What is your top priority when choosing a hotel?

A. Value for moneyB. Professional service qualityC. Business and conference facilitiesD. Dining and leisure experiencesE. Eco-friendliness

Thank you once again for your valuable time and input.

Your responses will contribute meaningfully to the improvement of hotel services and the development of better business travel and tourism experiences.

We sincerely appreciate your support!

更多問卷復制此問卷